Transport management software built for day-to-day flexibility
Complete Visibility.
Total Control.
One intelligent Platform.
SDS Plus brings together real-time operations, delivery, transport, planning, compliance, onboarding, and asset management into one intelligent platform. Running a modern operation isn’t just about getting the job done, it’s about doing it faster, smarter, and more efficiently than ever before.
Trusted by:
Built on
years of operational expertise
Used by over
drivers
Built from experience. Designed for performance.
SDS Plus wasn’t built in theory, it was built from the ground up using over 35 years of real-world operational experience. SDS Plus was built inside Crown SDS to run a 3,500+ van same day operation in real conditions, every day, in real weather, on real roads. Every feature is pressure-tested at scale before customers see it.
Refined through feedback from over 3,500 drivers in live environments, every feature is designed to solve the challenges businesses actually face every day:
Dynamic Routing
Real-Time Tracking
Proof of Delivery
Workforce & Resource Management
Asset Management
Live Alerts & Notifications
Change Your System, Unlock Big Savings.
Based on 30% efficiency increase for our customer Parts Plus.
Fleet Size
100 Vans-
Up to 100 Vans
-
30 Vans Saved
Fleet Size
500 Vans-
Up to 500 Vans
-
150 Vans Saved
Fleet Size
1000 Vans-
Up to 1000 Vans
-
300 vans saved
Solutions built for your industry
Vehicles &
Logistics
Service Engineers
Automotive
Building Services
Facilities Management
better asset utilisation
faster delivery times
reduction in manual admin
faster issue resolution
accuracy in delivery updates*
Jobs every week
See Everything. Miss Nothing.
One of the biggest challenges in managing a mobile workforce is lack of visibility.
SDS Plus solves this with real-time tracking across your entire operation.
Where your drivers are
What jobs are in progress
Which tasks are completed
Where delays are happening
All without installing expensive hardware. With live insights at your fingertips, you can make better decisions faster and stay one step ahead of issues before they escalate.
Your Workforce, Fully Connected
The SDS Plus mobile app puts the power of your operation directly into the hands of your workforce.
Whether they’re drivers, engineers, or care professionals, your team can:
- Receive and manage jobs in real time
- Follow optimised routes
- Capture proof of delivery with photos and signatures
- Communicate instantly with your control team
- Continue working even without signal
It’s intuitive, easy to use, and built for the pace of real-world operations meaning faster adoption and higher productivity from day one.
Built-In Compliance & Complete Accountability
Compliance is no longer a manual process with SDS Plus, it’s built into every workflow.
You can:
- Mandatory safety checks before accepting first job
- Create custom verification steps for every job
- Capture geo-stamped actions and timestamps
- Record photos, signatures, and barcode scans
Every action is logged, recorded, and auditable, giving you complete confidence and reducing risk across your business.
FAQ's
Implementation & Onboarding
Tech & Integration
Data & Security
Pricing & Contact
Support & Training
Adoption & Users
Roadmap & Future
Implementation & Onboarding
Q. How quickly can SDS Plus transport management software be implemented?
SDS Plus can be deployed and live within 1–2 days per site, allowing logistics and transport teams to move from setup to fully operational.
Q. Who manages the implementation of SDS Plus?
Our experienced onboarding team supports your rollout with training, on-site implementation, and ongoing hyper care, ensuring a smooth transition to your new transport management system (TMS).
Q. Can we roll out SDS Plus across multiple depots gradually?
Yes. SDS Plus supports phased rollouts by depot, team, or region, giving you complete control over implementation.
Q. Can we migrate data into SDS Plus from our existing transport system?
Yes. We integrate via API with your existing platforms and can import key data such as drivers, vehicles, routes, and delivery schedules.
Tech & Integration
Q. Does SDS Plus integrate with ERP, CRM, and accounting systems?
Yes. SDS Plus integrates with leading platforms including SAP, Sage, Xero, Microsoft Dynamics, and Salesforce, supporting seamless data flow across your transport operations.
Q. Can SDS Plus connect with our WMS, ERP, or existing TMS?
Absolutely. Our transport management software integrates with Warehouse Management Systems (WMS), ERP platforms, and legacy TMS solutions.
Q. Does SDS Plus have an open API for integrations?
Yes. We provide a flexible open API, enabling custom integrations and automation across your logistics tech stack.
Q. What devices can run the SDS Plus driver app?
The SDS Plus mobile app is available on both Android and iOS, supporting drivers, couriers, and transport teams.
Q. Can drivers use their own phones (BYOD)?
Yes. SDS Plus supports Bring Your Own Device (BYOD), reducing hardware costs and simplifying deployment.
Q. What happens if drivers lose signal during a route?
Our app includes a robust offline mode, allowing drivers to continue capturing data and syncing automatically once connectivity returns.
Q. What uptime and reliability levels do you guarantee?
We provide 99.9% uptime SLA, supported by secure, distributed server infrastructure.
Data Security & Compliance
Q. Is SDS Plus GDPR compliant?
Yes. SDS Plus is fully GDPR-compliant, ensuring secure handling of customer, driver, and delivery data.
Q. What security standards does SDS Plus meet?
We adhere to Cyber Essentials, ISO 27001, and SOC 2 standards, ensuring enterprise-grade security for transport data.
Q. Can we export our transport and delivery data at any time?
Yes. SDS Plus ensures full data ownership, allowing you to export all operational and historical data whenever needed.
Pricing & Contracts
Q. How is SDS Plus priced for transport fleets?
Pricing is typically based on a per vehicle (per van) model, making it scalable for fleets of all sizes.
Q. Is there a minimum fleet size to use SDS Plus?
No. SDS Plus delivers value for fleets as small as 2–3 vehicles, while scaling efficiently for large transport operations.
Q. What happens to pricing if our fleet size changes?
Costs scale with your fleet, ensuring flexible and cost-effective transport management as your business grows or contracts.
Q. Are contracts flexible?
Yes. We offer flexible and negotiable contract terms tailored to your logistics operations.
Q. Are there onboarding or setup costs?
Yes. Setup fees apply, depending on your implementation scope.
Q. What is the cancellation notice period?
Notice periods are defined in your contract agreement.
Support & Training
Q. What support is available for SDS Plus users?
We provide UK-based support, helping transport teams resolve issues quickly and efficiently.
Q. What are your SLA response times?
Response times follow a tiered SLA model, based on issue severity and agreed service levels.
Q. How much training do drivers and planners need?
Most users are fully trained within one day. The SDS Plus interface is designed for ease of use across drivers, dispatchers, and transport managers.
Q. Do we get a dedicated account manager?
Yes. Each customer is assigned a dedicated Customer Success Manager to optimise performance and adoption.
Q. Is training included?
Training is available and chargeable depending on requirements.
Driver Adoption & Trials
Q. Will drivers use SDS Plus effectively?
Yes. SDS Plus is designed for high driver adoption, with a simple and intuitive mobile interface.
Q. What if a driver is not confident using smartphones?
We provide structured onboarding, and the app is built to be user-friendly for all experience levels.
Q. Do you offer a trial or pilot programme?
Yes. We offer pilot programmes and trials, allowing you to test SDS Plus in real transport environments.
Q. Can we speak to other transport companies using SDS Plus?
Yes. We can provide customer references, testimonials, and case studies.
Product Roadmap & Business Stability
Q. Do you develop new features for transport and logistics customers?
Yes. SDS Plus evolves continuously with customer-driven feature development, supporting route optimisation, compliance, and operational efficiency.
Q. Is SDS Plus a long-term, reliable provider?
Yes. SDS Plus is backed by Crown SDS, a trusted organisation established in 1990, providing long-term stability and investment in innovation.
