Workforce & fleet management software built for real-world operations
Complete Visibility.
Total Control.
One intelligent Platform.
SDS Plus brings together real-time workforce tracking, planning, recruitment, compliance, onboarding, and asset management into one intelligent platform. Running a modern operation isn’t just about getting the job done, it’s about doing it faster, smarter, and more efficiently than ever before.
Built on over
+ years of operational expertise
Designed for high-volume & bespoke operations
Fully customisable workflows
Used by
drivers
Trusted by:
Why choose SDS Plus
SDS Plus is a powerful, all-in-one workforce management and fleet optimisation platform that connects every part of your operation from recruitment and onboarding to routing, tracking, compliance, and reporting into one seamless system.
Instead of juggling disconnected tools, spreadsheets, and manual processes, you get a single platform designed to give you total control, complete visibility, and measurable performance gains.
What is workforce management software?
Workforce management software is a system that helps businesses organise people, assign work, track performance, and ensure compliance.
SDS Plus goes further.
It combines workforce management with route optimisation, real-time tracking, and asset management, making it ideal for industries where teams and resources are constantly on the move, such as logistics, healthcare, engineering, and facilities management.
Fleet Size
Vans Saved
Annual Saving
Our Cost (std)
ROI
100
30
£900k
£36k
25x
500
150
£4.5m
180k
25x
1,000
300
£9m
£360k
25x
3,000
900
£27m
£1.08m
25x
Solutions built for your industry
Vehicles &
Logistics
Service Engineers
Health & Social Care
Facilities Management
Built from experience. Designed for performance.
SDS Plus wasn’t built in theory, it was built from the ground up using over 35 years of real-world operational experience. SDS Plus was built inside Crown SDS to run a 3,500+ van same day operation in real conditions, every day, in real weather, on real roads. Every feature is pressure-tested at scale before customers see it.
Refined through feedback from over 3,500 drivers in live environments, every feature is designed to solve the challenges businesses actually face every day:
Dynamic Routing
Real-Time Tracking
Proof of Delivery
Workforce & Resource Management
Asset Management
Live Alerts & Notifications
One Platform. Total Operational Control
SDS Plus connects every moving part of your business into one intelligent system giving you a single, real-time view of everything happening across your operation.
You can:
- Plan and optimise routes in seconds
- Allocate jobs and manage your workforce
- Track every driver and asset live
- Capture proof and maintain compliance
- Analyse performance with powerful reporting
No silos. No guesswork. No delays. Just clear, actionable control.
better asset utilisation
faster delivery times
reduction in manual admin
faster issue resolution
accuracy in delivery updates*
Jobs every week
Smarter Planning Starts with Better Routing
At the heart of SDS Plus is a powerful route optimisation engine designed specifically for real-world logistics and service operations.
You can:
- Optimise multi-drop routes in seconds
- Reduce fuel consumption and emissions
- Adjust instantly to delays and disruptions
- Run multiple delivery waves in a single day
- Use drag-and-drop controls to stay flexible
More deliveries, fewer miles, and better performance across your entire fleet.
See Everything. Miss Nothing.
One of the biggest challenges in managing a mobile workforce is lack of visibility.
SDS Plus solves this with real-time tracking across your entire operation.
Where your drivers are
What jobs are in progress
Which tasks are completed
Where delays are happening
All without installing expensive hardware. With live insights at your fingertips, you can make better decisions faster and stay one step ahead of issues before they escalate.
Your Workforce, Fully Connected
The SDS Plus mobile app puts the power of your operation directly into the hands of your workforce.
Whether they’re drivers, engineers, or care professionals, your team can:
- Receive and manage jobs in real time
- Follow optimised routes
- Capture proof of delivery with photos and signatures
- Communicate instantly with your control team
- Continue working even without signal
It’s intuitive, easy to use, and built for the pace of real-world operations meaning faster adoption and higher productivity from day one.
Built-In Compliance & Complete Accountability
Compliance is no longer a manual process with SDS Plus, it’s built into every workflow.
You can:
- Mandatory safety checks before accepting first job
- Create custom verification steps for every job
- Capture geo-stamped actions and timestamps
- Record photos, signatures, and barcode scans
Every action is logged, recorded, and auditable, giving you complete confidence and reducing risk across your business.
FAQ's
Implementation
- How long until we go live? Implementation > BAU can be as little as 1-2 days per site
- Who runs the implementation, you or us? We can support with training, on-site support and phone based hyper care
- Can we go live one depot/team at a time? Yes, you can dictate the roll out structure
- What happens to our existing data, does it migrate? Usually, we API data from an existing platform, one off details like driver/ asset details can be imported
Tech & integration
- Does it integrate with [SAP / Sage / Xero / Microsoft Dynamics / Salesforce]? Yes
- Does it integrate with our WMS / ERP / TMS / accounts system? Yes
- Do you have an open API? Yes
- What devices does the app run on? Android / iOS / both? Both
- Can drivers/carers use their own phones (BYOD)? Yes
- What happens if signal drops? We have an offline mode in which the details are stored locally until signal returns
- What happens if your servers go down? What’s your uptime SLA? 99.9% – we have backup servers in various locations
Data & security
- Is it GDPR-compliant? Yes
- Are you Cyber Essentials / ISO 27001 / SOC 2 certified? Yes
- Can we export everything if we leave? Yes
Pricing & contract
- What’s the contract length? Negotiable
- Are there setup fees? Yes
- What’s the notice period to cancel? Contract dependent
- What happens to pricing if our fleet shrinks / grows? Charged per van
- Is there a minimum fleet size? No – benefits show as little as 2 or 3 vans
- Is the pricing really flat, even at our scale? Negotiable
Support & training
- What hours is support available? UK-based? Whenever you need support
- What’s the response time SLA? Matrix system depending on level of care agreed and severity of incident
- How much training is needed for drivers / carers / dispatchers? 1 day is more than sufficient, UI has been quoted as super easy to use
- Do you provide a customer success manager? Yes
- Do you charge for training? Yes
Adoption & users
- Will my drivers actually use the app? Yes
- What if a user can’t use a smartphone? They will need training but it’s very easy to use
- Is there a trial / pilot? Yes
- Can I speak to existing customers? Yes
Roadmap & future
- Do you build features customers request? Yes
- Are you backed by funding, will you be around in 5 years? Backed by Crown SDS – Running since 1990
